Terms & Conditions
Free Delivery on orders over £300



The following Terms of Use apply to any use of and/or access to PretendToBee.com. Please do not use this site if you do not agree to these terms of use.





PretendToBee.com is owned and operated by Global Solutions for Clothing (GSC) Ltd, all rights reserved. Registered company 4446067





All materials on PretendToBee.com are protected by and are subject to the laws of copyright. If you download any file or copy any image from the sites, the ownership of that material remains with Pretend To Bee and its parent company. You may not reproduce, modify, translate, or sell the contents of those files, unless you have written permission from Pretend To Bee.


Our copyrighted materials include the unique and creative original graphics and word text of Pretend To Bee costumes, accessories, logos, proprietary lines, and all other applicable entities (licensed or proprietary) relating to the Pretend To Bee brand.


Fair Use of these materials is permitted. Fair Use means that you are using copyrighted materials in private (not-for-profit) home-centered situations, such as in literary and social criticism or parody, as well as First Amendment activities like news reporting or school reports.


Any copying or reproduction of a copyrighted work that is not authorized by the copyright owner and is not Fair Use may give rise to liability under both common and statutory laws.


GSC are members of ACID (Anti Copying in Design).





The ‘Pretend To Bee’ brand name is Trademark protected inside the EU, registered with the IPO. Nobody else can use these names in any way that might make people think their products or services are produced, endorsed, authorized or sponsored by Pretend To Bee, without being liable for TRADEMARK INFRINGEMENT. Any such actions shall be dealt with quickly and severely.



Use of Pretend To Bee Materials


Pretend To Bee supports and encourages the open discussion and publication of information about our costumes, accessories and related products. You are welcome to reprint accurately Pretend To Bee’s informational content as presented on our Web Site. Any use of Pretend To Bee’s works and/or licensed works must be referenced in the conventional manner.



Terms of Use of PretendToBee.com


The following provisions apply to any use of and/or access to PretendToBee.com, Please do not use this site if you do not agree to these terms:



Limitation of Liability


Pretend To Bee will not be liable under any circumstances for any special or consequential damages that result from the use of, or the inability to use, the materials in PretendToBee.com. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will Pretend To Bee’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for obtaining access to Pretend To Bee.com.





Pretend To Bee provides the materials on PretendToBee.com site 'as is' and without warranty of any kind, either express or implied. Pretend To Bee disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Pretend To Bee does not warrant that the functions contained on its sites will be uninterrupted or error-free, that defects will be corrected, or that these sites or their servers are free of viruses or other harmful elements. Pretend To Bee will not be responsible for any cost of service, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.


Products on this site are offered subject to availability and we reserve the right to accept or decline any transaction until payment is processed. We endeavour to ensure that our product descriptions, colours, and specifications are accurately described. However, due to availability of materials there may be some minor variation in shade or trim which users of this website must accept. In exceptional circumstances we reserve the right to change or discontinue a product at our discretion.

While PretendToBee.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. PretendToBee.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, PretendToBee.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, PretendToBee.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.



Payment Terms


Payment terms for customers dealing on credit are strictly Net Monthly, ie goods invoiced one month are payable by the end of the following month. For all other customers payment is required before the despatch of your goods.



Retention of Title


We remain the owner of the goods we supply until such time as the goods have been paid for in full. We reserve the right to enter customer premises’ and collect goods which remain unpaid for on the customers insolvency; the customer must mark the goods supplied as belonging to us and be stored in isolation from other stock as to be easily identified; an automatic termination of the customer’s rights to deal with the goods supplied will arise on the customer becoming insolvent.





We try to ensure our products reach you in perfect condition. We will refund in full goods returned [including postage] within 14 days of receipt in respect of faulty materials or manufacture only. This will be granted subject to the return and inspection of the products in question and at the discretion of our Quality Control team. No refunds will be given in respect of damage caused by misuse, or wear and tear.

Please note we do not accept returns for Direct Delivery orders.


Short Delivery


Any claims for short delivery must be made withing 5 working days of receiving your goods.



Internet Selling through 3rd Party Marketplaces


***We are no longer accepting applications for Amazon Sellers, our quota is currently full.

We are happy for customers to sell Pretend To Bee products on Amazon and Ebay subject to the following conditions:
1) The customer must have a bona fide independent website selling the goods simultaneously.
2) The customer must under no circumstances sell product by Auction; fixed price only.
3) The customer must adhere to the Fair Pricing Policy as set out below.

***We are no longer accepting applications for Amazon Sellers, our quota is currently full.

We do not allow our products to be sold on any other marketplaces without our explicit consent.
Including, but not limited to, Facebook, NOTHS, Play.

Under NO circumstances must our bardcode numbers be reproduced by 3rd parties in order to duplicate listings and pass them off as their own.


Fair Pricing Policy


We have worked hard to promote the Pretend To Bee brand on your behalf, and as such maintaining the product integrity of the brand is paramount. If any customer is found to be severely undercutting the RRPs we retain the power to terminate our supply. Please help us to police this matter by reporting any foul play to support.



Delivery Costs and Charges


Please see the Delivery page. For larger orders where customers have paid £15.00 or more for delivery we use a Courier service. Whilst this may seem expensive this is done for your safety and ours. We can track your goods fully, and your goods are also insured under compensatory loss. All smaller orders can be tracked on www.royalmail.com please contact Support if you require a tracking number for your order.



PretendToBee.com Privacy Policy


1. PretendToBee.com is the only operator collecting or maintaining personal information through PretendToBee.com. The contact information for PretendToBee.com is:


Customer Support
Pretend To Bee
Grove House, Lanthwaite Road
Clifton, Nottingham, NG11 8LD
United Kingdom


2. Now and in the future, PretendToBee.com may actively collect additional personal information and may survey its visitors on a wide variety of topics such as hobbies, personal interests, and similar topics. Additional information might also be collected by the visitors’ use of the site through, for example, participation in a sweepstakes or contest, when making a purchase through a PretendToBee.com retailer, or completing a survey. If a visitor contacts PretendToBee.com we may keep a record of that correspondence. In addition, PretendToBee.com currently passively collects information related to site usage, such as time spent on site, areas visited, sites linked to and from by visitor. In the future, PretendToBee.com may passively collect additional information on a wide variety of site-related usage topics, including installing "cookies" on visitors' hard drives.


3. PretendToBee.com does not disclose personal information collected from visitors to third parties. PretendToBee.com may, in the future, disclose personal information to companies with which it is affiliated by common ownership. PretendToBee.com may retain third parties to review certain personal information to advise it on demographic and marketing related issues, typically on an aggregated basis, and only after such third parties have agreed to maintain the confidentiality, security and integrity of any personal information obtained.



Complaints Procedure


All complaints must be made in writing at the above address.



® & © 2009 Pretend To Bee. All Rights Reserved by Global Solutions for Clothing (GSC) Ltd.